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My computer has got a virus! What do I do?

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116. How do I install anti-virus software on macOS?

See also: What is ransomware and CryptoLocker?
See also: My computer has got a virus! What do I do?
See also: How do I change the Mac computer name, host name and NetBIOS-name?
See also: How to connect to a file server via SMB on macOS

Contact helpdesk@bmc.uu.se for advice.

All computers have to run adequate anti-virus software according to the rules at Uppsala University.

We recommend Symantec Endpoint Protection (SEP). Licenses for this are in most cases payed for by the department, but you must notify BMC-IT if you install on your own so that we know what is going on. Notify BMC-IT by mailing to helpdesk@bmc.uu.se

The server is run by Polacksbacken campus for the whole of the university for those who like to cooperate on this.

For this to work your computer host name must follow the Uppsala University naming scheme. This is first a three-letter-ancronym for the department, then a dash and then your serial number (or some unique identifier, if not using your serial number let us know) so that when we receive a warning we can identify the computer. As an example, a computer may be named BMC-07JD0NADJD3.

How to install

First the preparation:

  1. Make sure your computer host name follow the Uppsala University naming scheme.
  2. Notify BMC-IT what you are doing by mailing helpdesk@bmc.uu.se. Send the name of the computer.
  3. You must be located on the Uppsala University network or connect via VPN.

Then the actual installation:

  1. Open the server smb://bmcit-common.files.uu.se/BMCIT-Common in Finder
  2. Open Public
  3. Open Public Installation Files
  4. Open Symantec_Endpoint_Protection_version_14.0.2332.0100_English for Mac (ANG) Pick the directory with this or the latest version number!
  5. Download Symantec_Endpoint_Protection_version_14.0.2332.0100_English.pkg by copying it to your local computer (for example the Desktop). Pick the package with this or the latest version number!
  6. Open the package and do the installation.
  7. Reboot computer.
  8. Start application Symantec Endpoint Protection and make sure it is working as it should.


 

This entry virus.mac was last modified 2017-09-26

   

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