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3. What should be done to introduce a new system administrator at BMC?

There are several different systems a new employee may get access to. This is not a complete list of all systems that should be given access to but rather a list of external systems that one should at least be aware of.

Some of these things have to be done before an employee start.

Some of this applies to more than just BMC so you are more than welcome to take a look. Please let us know if there are things we are missing.

Personal computer and work space

Get an office. Chair, table, network. Do you need an ergonomic adjustable table? Make a raid down to the BMC campus office supply cabinet and get some pens, a notebook, a scissor and other office stuff that you might need.

If you have a Mac, get an external hard drive to run local Time Machine backups.

Get a standard PC and/or Mac up and running with the standard installation. When you have a UU account, make sure you are a local administrator.

If you need to, get two USB-sticks, one with Windows (with MDT) and one with latest macOS so that you can reinstall computers. Be familiar with the instructions regarding reinstallation of Windows and macOS.

There is a Mac installation server available on the BMC-Data network. There is a PXE boot menu available on almost all networks where legacy (not UEFI) installations of Windows can be done. Also basic network boot options for installing CentOS, installing Ubuntu and running Memtest86 etc are available there.

Configure the computer to work with eduroam and eduPrint. Make sure it works.

Order a home directory at My Rudbeck and use the Medfarm voucher to get it for free. Make sure you can access this storage on your computer.

Try out Filr the file sync system. Install the Filr client on your computer. Understand where data is stored. Make sure you can access the data both via Filr and directly.

Let your boss order a phone, either fixed phone or mobile.

Activate your access to the VPN service by following the instructions.

Work clothing

You may get your own fancy BMC/UU hoodie at Grolls. Or whatever work clothing you need for doing your job.

Administrator access

Apply for administrator access to the Local IT organisation in the Active Directory. This will control access to USER.UU.SE\BMC and USER.UU.SE\LocalIT\BMCI in the Active Directory. The terminalserver to use is called dcts.user.uu.se.

The group BMC Computing Department in USER-AD (sorry for the odd name of this group) control some access to different systems, including the file share \\BMCIT-Common.files.uu.se\BMCIT-Common aka \\USER.UU.SE\BMCI\Common.

The Zenworks system for management of mainly Windows.

The Munki system (Managed software center) for list packages etc for Mac and the Munki bootstrap.

The Symantec server (just FYI).

Physical access

You need an employee key card. This will grant access to the corridors at BMC but not to other campuses.

You need a key to your office. Almost all offices at BMC campus management share the same lock and key.

After instructions, you may get access to the BMC computer room at D11:0.

The cross connect cabinets of BMC are locked with a special key which could be granted access via the BMC-administration if needed. There exists an extra key in the Nyckelpiga at the basement so one do not need a physical key all the time.

Network management systems

There are some network administrative systems that one should be aware of and maybe given access. This includes:

  1. NetDB (for IP / VLAN / Mac / Switch-port information) (Ask Netsupport for access)
  2. NetReg (for Vlan and router and router filter configuration) (you need a static IP for this on your client so fix this in the following system first...)
  3. Bluecat (the IPAM system for DNS DHCP information) (Ask Servicedesk for access)

Medarbetarportalen

Login at Medarbetarportalen. Here you can find for example:

  1. Sympa - mailing list server. You may want to join these mailing lists:
    • da-info@lists.uu.se
    • it-forum@lists.uu.se
    Someone at BMC-IT have to add you to:
    • bmc-it@lists.uu.se
    You will be automatically added to:
    • bmc-int@lists.uu.se
  2. Primula Web - wage, vacation, sick leave, parental leave etc.
    • Send in reciepts for healthcare (visiting the doctor or prescribed medication)
    • Send in reciepts for wellness (gym membership, swimming and many other forms of wellness activities)
  3. Product Web - procurement
  4. Progdist - software licence server
  5. Akka-self service - how to change password and create guest accounts
  6. eduPrint - the printing system
  7. EasIT - the helpdesk system. This is the tool to handle support requests.

Other systems:

  1. Rudbeck-IT has a chat at https://chat.rudbeck.uu.se
  2. BMC-IT has an old arpwatch at http://net.bmc.uu.se/

Documentation to read

Read the docs in the FAQ at http://it.bmc.uu.se/faq/ and SOPs at http://it.bmc.uu.se/sop/. You do not have to read everything but it is good to have an idea of what it is. Of special interest may be how to reinstall computers with Windows and macOS.

There are more docs at the INV-Common share as well.

Take a look at the central IT helpdesk documentation at mp.uu.se/web/info/stod/it-telefoni

Take a look at the environment and security web pages at BMC. Make sure you know the way to the recycle rooms and to the container for the combustible fraction.

New employee introduction

The university has introductions for new employees. Book in the next scheduled event!

Wellness, waste and environment at BMC

There are a gym, table tennis room, showers and sauna at BMC. Read more at BMC - health. Please note that employees at Uppsala University get a small wellness subsidy every year which can be used for gym membership and other similar activites. Also when job allows you may have one hour of wellness activities every week on paid time.

There are a couple of in-service bikes at BMC, two normal and two are electical. Lend them at the reception.

In order to learn on how to handle waste on BMC, please read the documentation.

Please note that no smoking is allowed closer than 15 meters from any university entrance.

Welcome! :-)



 

This entry system.administrator was last modified 2019-07-10

   

This documentation is covered by GNU Free Documentation License. 32 ms