Frequently Asked Questions

« Previous We need more storage! Do you have a file server we can use?

Next » May I have SIMCA and MODDE for Windows please?

windows ubuntu macos xibo network zenworks android storage

14. How does the reinstallation of Windows computers work at BMC-IT?

See also: What is the BMC-IT computer platform and how does it work?

These are instructions for installing Windows 10 x64 Enterprise via MDT 2013.

1. Prepare installation
   1. Create USB flash drive
   2. Configuration for network boot
   3. Configuration of router filter
   4. Permissions for autojoin domain
   5. Hardware support
2. Configure BIOS
3. Starting install via USB flash drive
4. Starting install via network
5. Clearing partitions
6. Continue with installing
   1. Select task sequence
   2. Fill in computer name and join domain
   3. Select applications
   4. Wait while installing
   5. Administrator password

Prepare installation

Create USB flash drive

1. Get access to the installation directory through User-AD group bmc-autoadmin-group. Mail a mail to BMC-IT (helpdesk@bmc.uu.se) with your username and what you want.
2. Get one or several 32 GB USB flash drives. Login on a Windows 10 computer with USB-ports as administrator.
   IMPORTANT: DO NOT HAVE A NETWORK DRIVE MAPPED TO G: H: I: OR J:!
   
3. Insert the USB flash drives (max 4 at the same time) in Windows 10 computer.
4. Start a command prompt as administrator cmd (use CTRL and SHIFT to run as administrator from the prompt in the start menu)
5. Run command: net use n: \\uuit-nasutus.its.uu.se\BMCIT-Common /user:user\account and login using your university account and password A.
6. Run command: \\uuit-nasutus.its.uu.se\BMCIT-Common\MDT\scripts\MDT_FormatUSB.cmd \\uuit-nasutus.its.uu.se\BMCIT-Common\MDT\MDT-MediaMT
   This will format and erase all USB flash drives inserted in computer!
7. Wait a long time. The faster the USB flash drives the better.
8. Done!

Update USB flash drive

1. If you already have done the above steps on a USB flash drive, you can choose to only update the USB flash drive by running command:
   \\uuit-nasutus.its.uu.se\BMCIT-Common\MDT\scripts\MDT_FormatUSB.cmd \\uuit-nasutus.its.uu.se\BMCIT-Common\MDT\MDT-MediaMT sync
   This will not format, just update the sticks with changed files.
   

Installation of Dell Latitude 7390

1. Install the USB-stick prepared according to the instructions above.
2. Start the computer, press F12 to enter BIOS.

   

3. Remove USB from the "Boot Sequence", save and exit BIOS setup.

   

4. Boot the computer from USB      (start the computer, press F12).

   

5. Fill in computer name.
   The new computer name standard is first three letters for institution, then a dash and the computer serial number.
   The serial number is automatically read from the computer BIOS.
   If you are using a Virtual Machine, then name the computer TLA - VM USERNAME.
   Example: A computer at BMC used by a user with AKKA-name jny25782  would be named BMC-VMJNY25782.

   

6. Create a physical Dymo-label and put it on the computer.

   

7. Select applications to install during deploy.
   
8. Wait up to two hours, but normally 20-30 minutes while the computer is running MDT for installing OS and applications.
   

   

9. Done! Login using your AKKA-id and start "ZENworks Application Window" to finish installing applications.
   
   For computers in USER-AD at BMC the local administrator password is set by a GPO to a unique hash for each computer. Any locally set password will be overwritten.
   

   Without the GPO SetLocalPassAsMD5 the password will be set to bytgenast which means that you are responsible to CHANGE PASSWORD when the installation is done.

   Currently the algorithm looks like this: The serial number is upper case, cut to 11 characters, and padded by zeroes until 12 characters length, and then a secret password is added. The following works at the command line at macOS or Linux to create the password.

---

Configuration for Network boot

For Windows DHCP it looks like this:

For ISC dhcpd it looks like this: from dhcpd.conf (this is using the central tftp.its.uu.se server)

 filename "bmc/pxelinux.0";
 next-server "130.238.7.37";

/tftpboot/pxelinux.cfg/default (already done)

PROMPT 1
TIMEOUT 100
DEFAULT l
DISPLAY msgs/boot.msg

LABEL l
      MENU LABEL ^Local Boot (default)
      LOCALBOOT 0

LABEL mdtmt
  MENU LABEL Windows MDT LiteTouchPE x64
  KERNEL memdisk
  APPEND iso initrd=LiteTouchPE_x64.iso raw

/tftpboot/msgs/boot.msg (already done)

Displaying tftp://tftp.its.uu.se/bmc/msgs/boot.msg from 130.238.7.37

 l        Local Boot (default)
 mdtmt    Windows 10 Enterprise x64

Pxelinux is coming from syslinux.org. It is included in most Linux-distributions.

The LiteTouchPE_x86.iso is located at \\BMCIT-Common.files.its.uu.se\BMCIT-Common\MDT\Boot\LiteTouchPE_x64.iso

Configuration of router filter

TFTP is using UDP. The request to the TFTP-server is sent on port 69/udp from any port. The TFTP-server at tftp.its.uu.se (130.238.7.37) is using UDP source ports 6900-6999 for responding.

Open up UDP, both directions, from host 130.238.7.37 to your clients. Usually this is all of your subnets. Send a request for this to netsupport@its.uu.se.

Permissions for autojoin domain

The account USER\bmc-autoadmin-mdt must at least have permission to Create Computer objects in the correct OU to be able to join automatically.

Hardware support

MDT 2013 based on Windows 10 have these requirements:

• 64-bit CPU
• 4 GB RAM recommended. It may work with 2 GB RAM but very slow.
• Support for the PrefetchW-feature in the CPU.

Microsoft has for Windows 8.1 dropped support for CPUs without the PrefetchW-feature. This includes the Pentium D 8xx CPUs hich are used in for example many Dell Optiplex GX620 desktops. So even if they have 4 GB RAM they cannot run the installation.

Some other Dell Optiplex with the slightly faster Intel Pentium D 9xx are working fine.

Check model with wmic csproduct get vendor, version

Configure BIOS

1. Make sure you have the latest BIOS for the computer.
2. Press F12 or F10 or whatever to enter BIOS. It depends on the computer model.
   
   
3. To use UEFI-mode and install from USB flash drive, select: (BEWARE: This differs from computer to computer! Only an example below!)
   • Secure boot: OFF
   • Legacy boot: OFF
   • SATA mode: AHCI (not RAID)
   • UEFI boot order: Deselect USB flash drive
     
     
4. To use Legacy-mode and install from network, select:
   • Legacy option ROMs: ENABLED
   • Secure boot: OFF
     
     

Starting install via USB flash drive

1. Press F12 or F10 or whatever it is to be able to select boot source. It depends on the computer model.
2. Choose to boot via USB. Some older computers might be limited to boot from an USB2-port. USB3 might not work on older computers.
3. Continue with installing.

Starting install via network

1. Press F12 when starting computer to boot via Network. If the Network adapter do not show PXE-booting may have to be enabled in BIOS.
2. Choose to start MDT by typing M D T M T and pressing ENTER

   

3. This will boot the netinstallation ISO over TFTP.
   If it do not work, boot via USB flash drive instead.
4. Continue with installing (next section below).

Clearing partitions

If the installation stops because of a previous installation attempt or if something else is weird with the partition table, previously created partitions may be cleared manually.

1. Press F8 during installation to start a command prompt
2. diskpart
3. sel dis 0
4. cle
5. exit

Diskpart can also be used for unmounting a drive:

1. Press F8 during installation to start a command prompt
2. diskpart
3. list volume
4. sel dis 0
5. remove all dismount
6. exit

Continue with installing

1. For computers in USER-AD at BMC the local administrator password is set by a GPO to a unique hash for each computer. Any locally set password will be overwritten.
   
   

   Without the GPO SetLocalPassAsMD5 the password will be set to bytgenast which means that you are responsible to CHANGE PASSWORD when the installation is done.

   Currently the algorithm looks like this: The serial number is upper case, cut to 11 characters, and padded by zeroes until 12 characters length, and then a secret password is added. The following works at the command line at macOS or Linux to create the password.

   macOS:

   echo -n SERIAL000000SECRET | md5 | head -c 12

   Scientific Linux, Ubuntu etc:

   echo -n SERIAL000000SECRET | md5sum | head -c 12

 

This entry mdt was last modified 2019-07-05

How do I install Adobe software with a Named user license? Should I upgrade to the latest version of macOS? How do I check if my macOS application is a 32- or 64-bit application? Should I upgrade to the latest version of Windows? What is the BMC-IT computer platform and how does it work? How do I create a guest account? What do I do with old computers or phones? How do I launch parallel jobs using MPI? What are some nice commands for Slurm? Backing up via Rsync to ZFS or Btrfs snapshots How to clean up in the router filters? What should be done to introduce a new system administrator at BMC? We need more storage! Do you have a file server we can use? How does the reinstallation of Windows computers work at BMC-IT? May I have SIMCA and MODDE for Windows please? How do I access my work-computer from home? How do I mount SMB share in Linux? How do I use Eduroam, the wireless network, in Windows? Help me I get so much spam! What can I do? Is Java free or do I need a license? How do I uninstall old Adobe software and remove old license information? How do I take backup of the data on my computer? How to use the IBM Spectrum Protect (Tivoli Storage Manager aka TSM) How do I check time more frequently in Windows 10? How do I order a standard computer? GraphPad Prism, what does it cost? How do I take a local copy of my mail? How does Thunderbird autoconfig work? How I do send mail from multiple e-mail addresses in Thunderbird? How do I connect a private computer to the department network? How do I force activation of Windows 10 using KMS? What is Argos? How do I print to eduPrint using LPD on macOS? How do I print to eduPrint using SMB on macOS? How do I set up eduPrint for a Linux server? How do I print on EduPrint with LPD on Windows 10? How do I connect to storage at Argos? How do I manage access to a group storage at Argos? How do I order a group storage at Argos? How do I order a personal storage at Argos? Who is resposible for what on the BMC network? Who can help me? What are the recommendations for buying a new mac? How do I install telnet in Windows 10? What are your plans for a common client network configuration? Can't print in color with eduPrint from my mac. My key card does not work with eduPrint! Why do I not have unlimited printing with eduPrint as an employee? Why run eduPrint instead of local LAN printers? How do I install anti-virus software on macOS? What's the name of the connector? What is Rrsync (restricted rsync)? How do I access PCFS storage over rsync? How do I access my scans for eduPrint in Linux? How do I map a network drive via SMB on Windows? How do I read my mail on macOS? How do I uninstall the anti-virus software on macOS? How do I connect to a file server via SMB on macOS? We have a server, where should we put it? Who manages IT-support for whom at BMC? What is ZENworks? How to I install applications via ZENworks application window? My Windows computer is running out of storage. What is using it? My Internet does not work! How can I find the problem? What is VPN? How do I use port forwarding and SOCKS-proxy in SSH? How do I send bulk mail? How do I check if my computer is connected to the BMC-IT platform? Where do I store my data? How do I take backup? How do I change from an Adobe Device license to a Adobe Named user license? How do I find specific files like the last updated, the one with the longest file name, or the largest one? What about the GDPR? Do you have a virtual machine (server) I can use? What is the postal address for BMC-IT? How do I mount my home directory or shared storage at HNAS? How to connect with VPN using AnyConnect in Windows How to connect with VPN using AnyConnect in macOS? How do I make all users local administrators on macOS? How do I exclude folders in the anti-virus scan? What is my IP-address and MAC-address? How do I convert from text to numbers in Excel? EndNote error says "Error reading records.", when I do an online search in PubMed. How do I find all the mounts in Linux? Why did my Adobe licenses stop working? How much do Adobe Photoshop and Illustrator cost? How does the new Adobe Creative Cloud Named license model work? How do I copy many files in Windows using Robocopy? What is the name standard for network equipment on BMC. How do I start an elevated command prompt (as administrator) in Windows? What Internet bandwidth does the university have? How to change language in Windows 10 Enterprise How to change language in Windows 7 Enterprise How do I send a large file to someone outside (or inside) the university? How do I do parallel rsync? How do I use the UUPEL repository? What is the cost for EndNote? What is Zotero? And Pages? How do I sign my documents with an electronic signature? How do I mount an ISO and install MATLAB in Linux? I would like MATLAB on my computer please! Connect to eduroam using iPhone with iOS 10 How do I use an Apple AirPort Time Capsule? What software applications do the university have that I can install? Are there any desktop phones using the mobile network? How do I lookup LDAP or Active Directory via command line on Mac and Linux? How do I install Ubuntu? Some Cisco switch commands How do I connect to the VPN using Ubuntu? How do I convert video between different formats with free software? How do I play movies on my webpage? What are the bitrates for different digital video quality? How do I install Adobe CC Complete (Photoshop, Illustrator...) in Windows? Do you have some examples of fanless computers we can buy? What about the quality of a created PDF document? How do I add a CNAME in BlueCat? How do I sort incoming mail based on receiver address into different folders? What fun things can I do with Systemd in Linux? How do I send mail from a shell script in Linux and macOS? How do I change the Mac computer name, host name and NetBIOS-name? How do I create binary packages with MacPorts? How do I install the OCS Inventory agent for Linux? How do I set firewall rules in Linux to block SSH? How do I configure my resolver on a Linux machine? How do I really delete a directory and files in Windows? How to transfer web hosting for a domain How do I compare the content of two directories? Troubleshooting mail - what can I do and whom do I ask? What do the different symbols in BlueCat mean? How do I convert an image from RGB to CMYK? How do I convert EPS to PDF in Windows and macOS? What should I think about when adding my own network printer? What are the different PC form factors? Installation of eduPrint in Mac OSX I would like SPSS on my computer. How do I change default settings for a printer in macOS? How do I add a macOS printer at IMBIM? How do I change default settings for a printer in Windows? How do I add the Korint IPP printer in macOS? Should I upgrade to macOS Yosemite? Which VLANs are at the campus BMC-router? How do I change my primary e-mail address? How do I install PyMOL? What is ransomware and CryptoLocker? How do I buy a new computer? How do I use AddPrinterGUI to add printers in Windows 7/8/10 x64? How do I configure IPMI for remote management? Please help with installing the software Origin! Spam filter settings in the SUNET Mailfilter How do I access PCFS over SMB using smbclient? What is my computer name in Windows? I need a new subnet and a new VLAN! Who is responsible for the network in the BMC server room? How do you secure delete data from the computers and servers? I work for another part of the university too. How can they pay for my software licenses? After my employment at the university has finished, may I bring home my old computer? How do I downgrade to Java 6 for Mac? How do I merge documents with Preview in macOS? How do I set default language in Word 2011 Mac? How do I unlock a protected document in Word? There is no wired network here - what to do? How do I uninstall the Zenworks agent? How do I get deduplication to work in Linux? My Android device is running out of storage. What is using it? What is the point with the zone files.uu.se? How do I find the serial number on macOS? How are the network sockets identified? Who is an employee and who is a student at the university? How does the presenter view work in Powerpoint and where are my videos? My computer has got a virus! What do I do? My Windows 7 computer is stuck in a Windows Update loop! How do I temporarily disable an update in Windows 10? What service levels does BMC-IT have compared to others at the university? How do I activate group membership in AKKA? How do I merge PDF documents with PDF-Xchange in Windows? Why use the university central storage (HNAS)? Print using locked print on macOS After my employment at the university has finished, may I keep my old e-mail address? How much memory does my Mac have? Can I get more? How much do I need? There is a problem with my screen I cannot read my USB-drive. What do I do? How do snapshots in the HNAS file server work? I have installed R in another location. How do I use it in a script? How to get started with SNIC Science Cloud? My Outlook do not start! What can I do? I have several employers at the university and I would like to change my primary email address! What is the cost of a PC file server? My mailbox is full! What do I do? How do I change Windows offline files disk usage? How do I use offline files? How do I send Bcc from Apple Mail and import recipients from Excel? How to use WinSCP to access files over SCP on Windows How do I look in the event log in Windows? How do I process orders using shopping carts in produktwebben? How do I order computer accessories and peripherals? How do I activate my Office using KMS? How to downgrade to Java 7 for Windows My computer was stolen! What should I do? How do I access my home directory? My Save as dialog doesn't show the desktop! How do I overwrite deleted data in Windows? How do the different types of storage compare to each other? Open the server room for me please Do you have a VMware virtual server I can use? How do I install EndNote? How do I access my work-computer from home? How do I start Primula? (or install a new version) How do I log in to Raindance-portalen? I do not work in Uppsala, how can I activate my university account? Add a printer in Ubuntu 14.04 Print using locked print on Windows Print using UserCode for Ubuntu Manage your Xibo display Install Xibo client on local computer for testing My harddrive broke! Do you have any spare parts? How to create a local Windows user    

This documentation is covered by GNU Free Documentation License. 40 ms