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74. EndNote error says "Error reading records.", when I do an online search in PubMed.

See also: What is the cost for EndNote? What is Zotero? And Pages?


Some users experience problems with doing an online searchin EndNote X7.2 and later on macOS.


When trying to do an online search, an error message displays: "Error reading records."


EndNote states that resetting the EndNote preference settings can resolve the issue:

Once this is done, Quit and restart EndNote to try the search again.

EndNote knowledge database:


This entry endnote.error was last modified 2018-12-11


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