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My Internet does not work! How can I find the problem?

26. Connect to eduroam using iPhone with iOS 10

Instructions how to connect to eduroam using an iPhone with iOS10.

1. First, open "Settings". Then select "Wi-Fi". Select "eduroam".

2. Enter your AKKA-id followed by "@user.uu.se" and then enter your password B.

If you have forgotten your password B you can reset it using https://akka-anv.uu.se and password A.

3. Click to trust the certificate. After this step the phone should connect to eduroam. It might take 30-60 seconds.

If it doesn't work, try to reboot the phone and repeat the procedure.

If it still doesn't work, you can try to reset the network settings (Allmänt / Nollställ / Nollställ nätverk). Beware though that if you do this you'll need to enter all Wi-Fi-passwords again on all networks.

This entry eduroam.iphone was last modified 2018-10-04

This documentation is covered by GNU Free Documentation License.