Frequently Asked Questions

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91. How do I buy a new computer?

Short story

Contact BMC-IT at helpdesk@bmc.uu.se and describe what you need. We have prepared a couple of standard models.

Long story

Be aware of that Uppsala University is a government facility. This means we have to obey LOU, Swedish Public Procurement Act / Lagen om offentlig upphandling / SFS 2016:1145. This means we are not allowed to go down town in Uppsala to any shop and buy a computer. Or to any web-shop.

Please read the Procurement guide.

The university has a procurement division that have prepared a web site called Produktwebben with many different computers and models. Not all are appropriate to buy even if they are listed there. Technically any group/department can order from Produktwebben, but there may be other policies at the group/department, like wanting all computers to be pre-installed or of certain models to save time (and money). Please check first.

Please note! Contact your LocalIT first! Contact helpdesk@bmc.uu.se! If you do not know what you are doing and do not follow the procedures at your LocalIT / campus / department it is up to you to solve the problems this may create. It may not even be allowed.

Over time, some things have shown to be of extra importance when considering which computer to buy:

  1. The manufacturer should have at least three years support but up to five year support.
  2. The manufacturer should have next-business-day on-site-service. If the computer breaks down it is the responsibility of the manufacturer to come to us. We do not have to send the computer in to them via mail to fix it or pay for this service. This saves a lot of time and money.
  3. The computers should not be of cheapest consumer grade but built to work for a couple of years with replacement parts available. Usually all computers with three year support (or more) are not consumer grade.
  4. Windows Home edition is not supported. We prefer reinstalling computers with Windows Enterprise. Windows Pro may be acceptable if reinstalling is not possible.

At BMC-IT we have prepared some models that we find reasonable and have tested. This means we can quickly install them with operating system (multi language Windows Enterprise or macOS), all drivers, the department printers and common applications like Microsoft Office, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, EndNote, MATLAB, Symantec Endpoint Protection, ZENworks etc.

New odd PC models (like any PC model from produktwebben) that have not been tested first cannot be expected to be easily reinstalled right away. New Mac models are fine when running the latest macOS.

More information

You can read more about purchasing equipment here:
Purchase of goods and services
Direct Award Contracts (DACs)

This entry computer was last modified 2018-03-23

This documentation is covered by GNU Free Documentation License.